Privacy Policy for The BetterBodyWarehouse LLC

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Effective Date: January 1,2025

At TheBetterBodyWarehouse LLC, we are committed to protecting the privacy and security of our members' personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when using our services. By using our gym facilities, registering for membership, or interacting with our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information from our members and website users in various ways, including when you visit our website, sign up for membership, or use our services.

• Personal Identification Information: Name, address, phone number, email address, date of birth, and emergency contact information.

• Health and Fitness Information: Any health information or fitness data you provide to us (e.g., medical history, fitness goals, exercise preferences).

• Payment Information: Credit card or bank account details for processing payments.

• Usage Data: Information about how you interact with our website, mobile app, or in-gym services (e.g., usage logs, IP address, device information).

• Photographs and Videos: If you consent, we may collect photos or videos for promotional or marketing purposes.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Membership Management: To process your membership, manage your account, and communicate with you about your membership status, billing, and services.

• Health and Fitness Services: To provide personalized training or fitness programs, track progress, and ensure safety during activities.

• Billing and Payments: To process payments and manage billing for gym services.

• Customer Support: To respond to inquiries, provide assistance, and address concerns or complaints.

• Marketing and Promotions: To send you information about promotions, events, and offers, with your consent. You can opt-out of marketing communications at any time.

• Improving Our Services: To analyze how our website, gym facilities, and services are used in order to improve our offerings.

3. How We Protect Your Information

We take the security of your personal information seriously. We employ a range of technical and organizational measures to protect your data, including:

• Secure encryption of sensitive information (e.g., payment data).

• Regular audits of our security protocols.

• Restricting access to personal data to authorized personnel only.

Despite our best efforts, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors or service providers who assist in managing our gym operations, such as payment processors, marketing platforms, and IT services.

• Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena or legal process.

• Emergency Situations: In cases where we believe it’s necessary to protect your safety or the safety of others (e.g., medical emergencies), we may share information with emergency responders or healthcare providers.

5. Your Rights

Depending on the jurisdiction, you may have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.

• Deletion: You may request that we delete your personal information, subject to certain legal restrictions.

• Opt-Out: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

• Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

To exercise your rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons) to enhance your experience on our website. These technologies help us understand how users interact with our website and services, improve user experience, and deliver personalized content and advertisements. You can control cookies through your browser settings, but disabling them may affect the functionality of some features on our site.

7. Third-Party Links

Our website or gym services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make material changes, we will notify you by posting the new policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

The BetterBodyWarehouse LLC

Email: support@thebetterbodywarehouse.info